Privacy Policy

Privacy policy
Thank you for entering our store. Our website respects your privacy and strives to protect your personal data. To learn more, please read the Privacy Policy below.

1 - The data we collect:

We may need to collect your information if you want to place an order to purchase an item from our website.

We collect, store and process your data necessary to continue your purchase from our site to secure any potential demands that may arise later, and to provide you with the services available to us. We may collect personal information which includes, but is not limited to, name, email address, postal address, delivery address (if different), phone number, mobile phone number, fax number, payment details, payment card details or bank account details.

We use the information you provide to enable us to process your requests and to provide you with services and information displayed on our website that you request. In addition, we will use the information you provide in managing your account with us and to verify the financial transactions you make on the Internet, audits of downloading data from the site, identifying the identity of the site’s visitors, developing the designs of the site’s pages and / or its contents and allocating them to users. We do many research related to demographics, and send useful or required information to the user, for example information about products and services, in case you do not object to contacting you about that. Communication is done via e-mail to provide you with some details about other products and services if you wish to do so, and if you prefer not to receive any promotional and marketing communications, please withdraw from this option at any time.

We may give your name and address to a third party in order to deliver to you your purchase order (for example, delivery agent or supplier).

Our international network agent manages financial transactions over the Internet. What you have to do is provide accurate and not misleading information to the agent or the site, and you should keep it up to date and inform us of the changes.

We may be able to store details about your current order on our website but we cannot retrieve it directly for security reasons. By logging into your account on the site, you can see the information and details of your purchases that you have requested or that will submit soon. You can also manage your address details, bank details and any newsletter to which you may subscribe. You should also pledge to deal with complete confidentiality when entering your personal data, so do not make it available to an unauthorized third party. We are not responsible for any misuse of passwords unless this misuse is caused by our fault.
Other uses of your personal information

We may use your personal information in surveys and marketing research, at your discretion, for statistical purposes while ensuring its complete confidentiality, and you have the right to withdraw at any time. We do not send any answers to any third party. Your email address is not disclosed unless you wish to participate in the competitions. We keep your survey answers completely separate from your private e-mail.

We may send information about us, or about the site or our other sites, or about our products, our sales, our sales offers, our newsletters, and other things related to the companies of our group or our partners. If you do not wish to obtain this additional information (or any part of it), please click on the “unsubscribe” link in any e-mail sent to you, and we will stop sending this information to you within seven working days (every day except for days) Friday, Saturday and national holidays throughout the Kingdom of Saudi Arabia) from receiving your notification. We will contact you to inquire about the information when it is not clear.

We may use some data, while completely maintaining privacy and confidentiality on the site, for other purposes, including verifying the whereabouts of users and following up on their visit to the site or the links contained in the e-mail while they subscribe to receive it, and to provide that anonymous data, which does not allow your personal identity to be identified. The actual fact, to a third party such as publishers, for example. However, these data will not identify you (because they are not personally identifiable).

Third parties and website links

We may transfer your information to other companies in our group or to our agents and contractors with us to assist us in related transactions in accordance with the terms of the privacy policy. For example, we may resort to a third party to help us deliver products to you, receive payments from you, and use them for statistics and marketing research purposes or to assist the customer service team. We may need to share information with a third party in order to protect against fraud and reduce credit risk. In the event that our company or part of it is sold, we may be forced to transfer our databases that include your personal information. Contrary to what is stipulated in the privacy policy, we will not sell or disclose your personal data to a third party without obtaining your prior consent unless it is necessary for the purposes set forth in this privacy policy, or if we are required to do so by law. The site may contain third-party advertisements or links to other websites or frames of other websites. We inform you that we are not responsible for the privacy policy of any third party or the content of those policies applied in other sites, as well as that we are not responsible for any third party to whom we transfer your data in accordance with the privacy policy.

 
2 - Cookies

Accepting cookies is not a prerequisite for visiting the site. However, we point out that it is not possible to use the functions of the "basket" on the site and to order any purpose without the activation of cookies. Cookies are small text files that allow our server to identify your computer as a unique user when visiting

Certain pages of the site. Your browser stores these files on your hard disk. Cookies can be used to discover an Internet Protocol (IP) address, which saves you time when you are on the site or want to visit it. We use cookies to ensure your comfort when browsing this website (for example, to remember your identity when you want to modify your shopping cart without having to re-enter your email address) and not to obtain or use other information about you (for example for targeted marketing purposes). You can set your browser not to accept cookies, but this will limit your use of the site. We hope that you make sure that our use of cookies does not contain any personal or private information and is free of viruses. This site uses Google Analytics, a service provided by Google to analyze web pages. To analyze how users use the site, Google Analytics uses cookies, which are text files placed on your computer. Google will transfer the information generated by the cookies about your use of this website (including your IP address) to servers in the United States where it will be stored. Google will use this information to evaluate your use of the website, prepare reports for website operators on its activity and provide other services related to website activity and internet usage. Google may also transfer this information to a third party if it is required to do so by law or if a third party processes the information on behalf of Google. Google will not associate your IP address with any other data it keeps. You can refuse the use of cookies by choosing the appropriate settings on your browser, but please take into account that at that time, you will not be able to take advantage of the full functionality of the site. By using this website, you agree that Google will use your data in the manner described and for the purposes detailed above.

 
3- Safety

We use appropriate security technologies and procedures to prevent any unauthorized or illegal access, loss or destruction of your information. When we collect data through the site, we store your personal information on a database within a secure electronic server. We use firewall systems on our servers. And when we collect payment card details electronically, we protect them through the use of encryption, such as Secure Sockets Layer (SSL). Therefore, it is difficult for any hacker to decrypt your information, since we cannot guarantee a hundred percent protection. We strongly advise you not to send all credit or debit card details when you communicate with us electronically and without encryption. We put direct physical, electronic and procedural guarantees on the process of collecting, storing and disclosing your information. Our security procedures require that we sometimes ask you to verify your identity before we disclose your personal information to you. It is your responsibility to protect your password and your computer from any unauthorized use.

 
4 - Customer rights

If you are concerned about your data, you have the right to request access to the personal data that we hold about you or previously transferred to us. You have the right to ask us to correct any errors in your personal data, and this is done free of charge. You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.